Kayo is a popular sports streaming service that allows users to watch live and on-demand sports events from around the world. However, some users have reported encountering issues with the service not working or loading on their PS4 or PS5 consoles.
These issues can be frustrating, particularly when you’re trying to watch a live event. In this article, we’ll go through some common solutions to fix Kayo not working or loading on PS4 or PS5.
What causes Kayo not working or loading on PS4 or PS5?
There are several reasons why Kayo may not be working or loading on your PS4 or PS5 console. Some of the common causes include:
- Network issues
- Outdated app
- Corrupted app data
- Incompatible system software
- Server issues
How to Fix Kayo Not Working or Loading on PS4 or PS5:
Check your network connection
The first thing you should do when Kayo is not working or loading on your PS4 or PS5 is to check your network connection. Make sure that your console is connected to the internet and that the connection is stable. You can test your connection by running a network connection test on your console. If your connection is unstable, try resetting your router or modem.
Update the Kayo app
If your Kayo app is outdated, it may not work correctly on your PS4 or PS5 console. To fix this, you should update the Kayo app to the latest version. To do this, go to the PlayStation Store and search for the Kayo app. If there is an update available, you’ll see an option to download and install it. Once the update is installed, restart your console and try launching the Kayo app again.
Clear the Kayo app cache
Sometimes, the Kayo app cache can become corrupted, causing the app to not work or load correctly. To fix this, you can try clearing the app cache. To do this, go to the Settings menu on your PS4 or PS5 console and select “Storage.” From there, select the Kayo app and choose “Clear Cache.” Once the cache is cleared, restart your console and try launching the Kayo app again.
Delete and reinstall the Kayo app
If the above solutions do not work, you may need to delete and reinstall the Kayo app on your PS4 or PS5 console. This will remove any corrupted data or settings that may be causing the issue. To do this, go to the Settings menu on your console and select “Storage.” From there, select the Kayo app and choose “Delete.” Once the app is deleted, go to the PlayStation Store and download the Kayo app again. Once it’s downloaded, try launching the app again.
Check for system software updates
Incompatible system software can also cause Kayo to not work or load correctly on your PS4 or PS5 console. Make sure that your console’s system software is up to date by going to the Settings menu and selecting “System Software Update.” If there is an update available, download and install it. Once the update is installed, restart your console and try launching the Kayo app again.
Contact Kayo customer support
If none of the above solutions work, you may need to contact Kayo customer support for further assistance. They may be able to provide additional troubleshooting steps or identify a larger issue with the service that is causing the problem.
Also read: YouTube No Internet Connection On Xbox And PS5
Conclusion:
Kayo not working or loading on your PS4 or PS5 console can be frustrating, but there are several solutions that you can try. First, check your network connection and make sure it’s stable. Then, update the Kayo app, clear the app cache, and delete and reinstall the app if necessary.
Make sure that your console’s system software is up to date, and if all else fails, contact Kayo customer support for additional assistance. By following these steps, you can get back to enjoying your favorite sports events on Kayo.
