Dealing with a black screen on your Xiaomi TV is more of a headache when it happens right when you want to chill and catch up with your favorite TV show or a movie. Albeit, the problem might seem to be complicated, it usually is solved easily by performing basic troubleshooting.
This comprehensive guide will take you through the list of probable reasons behind a Xiaomi TV showing a black screen and give you the required solutions in order to turn your TV back on to full functionality.
Table of contents
Understanding the Problem
Different Scenarios First of all, you need to gain the right to offer solutions only after understanding that the “black screen” can come in different forms. This is why the following points are crucial to note.
No Power: The TV does not work at all, there are no lights and the screen is completely black.
Power On, No Picture: Although the TV’s power light may be on and the sound may be heard, there is no picture on the screen.
Intermittent Black Screen: The image flashes in and out and sometimes sound loss occurs.
Black Screen with Backlight: You can faintly notice a light source or a shadow on the screen, thus the backlight is working, but you can’t see anything on the screen.
Recognizing the nature of the particular scenario is the very first step in good troubleshooting.
Troubleshooting Steps
From Simple to More Complex, now we’ll go step by step, staring with the simplest fixes and moving up to the complicated ones.
The Power Cycle (The Universal Fix)
This is one of the elementary steps that often help fix the problem most effectively. It is a good way to restart the TV’s internal system. First of all, unplug the power cord from the TV and the wall outlet as well and Let it be for at least 60 seconds (some lists state you should wait even longer). This gives any residual electricity the possibility to disappear. Press and Hold the Power Button: Next, while there is no connection to the wall socket, press and hold the power button on the TV for about 30 seconds. Now connect the power cord to the wall outlet first and then plug it back into the TV. Now push the power button and see if the problem is gone.
Check the Obvious (External Factors)
Electric Socket: See if the outlet supplies power by doing another device check.
Power Cord: Inspect properly the cable for any broken electrical wires. If it seems problematic, replace with another one.
Remote Control Batteries: Assure that the batteries are installed the right way and that they are not empty. Prefer using the physical keys on the TV in the absence of the remote.
Input Source: Make sure you have chosen the right input source (HDMI 1, HDMI 2, and so on) using the remote.
Check External Devices and Cables
Disconnect everything connected to the TV such as a cable box, Blu-ray player or gaming console and then connect them back one by one to find out which is the culprit.
HDMI Cables: If the HDMI cables are damaged, discarded and replaced with the new ones. Also, make sure they are plugged in both the TV and the device properly. Using different HDMI cables is a good plan.
Other Connections: Cables like component or composite cables also need to be triple checked.
Backlight Issues (Black Screen with Faint Glow)
In case you assume a potential backlight issue, a flashlight can be used to confirm it. If the backlight is broken, then you could possibly see the images or their silhouettes on the screen. This sort of problem usually requires a professional technician to be fixed.
Software Issues (Less Common, but Possible)
Riderware Update: Though not typically the reason for a total black screen, a lessened or uncleaned version of the firmware might also be at the root of the display problems.
In case you are able to get into the TV settings (while the black screen is being displayed), check the updates of the firmware. Xiaomi usually issues updates through the TV’s settings menu or their official website.
If you can’t access the menu, consult your TV’s manual for instructions on the hard reset (usually consists of holding a combination of keys on the TV itself).
Factory Reset (Last Resort): In case of the above-mentioned, one may opt for the very last SATA action, which is the factory reset. Still, bear in mind that this move will lead to losing all TV settings and should thus be used only as a last resort.
The process slightly varies from model to model of the Xiaomi TV, but usually, that function can be found in the settings menu under “General” or “System”. If this isn’t possible, then try consulting your TV’s owner’s manual to be advised on how this hard reset can be performed (it typically comprises pressing some buttons on the TV itself).
Seek Professional Help
If the steps crucxh line do not get you anywhere, chances are there is a hardware malfunction inside the TV. The main board, T-Con board, or backlight are likely culprits.
Preventing Future Issues: Proper Ventilation: Provide your TV with enough airflow to prevent the overheating.
Power Surge Protection: A surge protector is a great way to shield your TV from power surges.
Regular Firmware Updates: Ensure that you have regularly updated the firmware of your TV in order for it to work well, and also for the fixes of some issues.
The black screen issue on your Xiaomi TV may be scary, yet you can quite often figure out the problem yourself by practicing a systematic troubleshooting step. Therefore, remember that you should always first try the simplest solutions and then in cases that seem to be more serious look to resolve those.
