Google Chrome is undeniably one of the most widely used browsers on Android devices, owing to its exceptional features and regular updates. Its popularity is further bolstered by its inclusion as a pre-installed app on most Android devices from Google. However, on the downside, users have frequently encountered instances where Google Chrome crashes. While the root cause of this issue may vary, fortunately, there are several effective solutions available.
If you’re experiencing Google Chrome crashing, freezing, or stopping on your mobile device, you can try these straightforward fixes to resolve the problem quickly. These troubleshooting steps are applicable whether you’re using an Android or iOS device.
How To Fix Google Chrome Keeps Crashing On Android
Restart the Chrome app
If you’re encountering frequent crashes with Google Chrome on your Android device, a simple yet effective step to take is to restart the app. This action helps clear temporary files and potentially resolves any underlying issues causing the app to malfunction.
- Here’s how to restart Google Chrome on Android:
- Navigate to your device’s “Settings.”
- Select “Apps & notifications” or a similar option (the exact wording may vary depending on your device).
- Scroll through the list of apps and locate “Chrome.”
- Tap on “Chrome” to access its settings.
- Select “Force stop” to close the app.
- Return to your device’s home screen and relaunch Google Chrome.
This procedure can help refresh the browser and address any temporary glitches that may be causing the crashes.
Close inactive tabs and apps
If you’re experiencing issues with Google Chrome freezing or closing on your Android device, it’s a good practice to manage your open tabs and apps, as having too many of them can impact the browser’s performance and overall device speed. Here’s how to do it:
- Open the Chrome app on your smartphone.
- Tap the “Tabs overview” button to display all the active tabs.
- Swipe away any tabs that you’re not currently using to close them. If you have numerous tabs open, you can use the “Close all tabs” option to close them all at once.
- After closing unnecessary tabs, restart Chrome as previously mentioned to check if the issue is resolved.
In addition to managing your tabs, it’s also advisable to close background apps running on your device. This can help allocate more memory to active apps, including Chrome, and improve overall performance. By following these steps, you can optimize your device’s resources and potentially resolve issues with Chrome crashing or freezing.
Install updates for Chrome
Updating Google Chrome to the latest version can often resolve issues caused by bugs or compatibility problems. Google frequently releases updates to address known issues and improve the browser’s performance. If you’re experiencing problems with Chrome, it’s a good idea to check for updates and install them. Here’s how to do it on Android:
- Launch the Google Play Store on your Android device.
- In the Play Store’s search bar, type “Google Chrome” and search for the app.
- Find “Google Chrome” in the search results and tap on it.
- If there’s an “Update” button available, tap it to download and install the latest version of Chrome.
- Once the update is complete, launch Chrome to see if the issue has been resolved.
If the “Update” button doesn’t work or you encounter difficulties updating Chrome, you can try resetting the Google Play Store app by following these steps:
- Go to your device’s “Settings.”
- Navigate to “Apps & notifications” or a similar option (the wording may vary depending on your device).
- Find and select “Google Play Store” from the list of apps.
- Tap on “Storage and data.”
- Clear both the cache and data for the Google Play Store app.
- Restart your device.
After performing these steps, try updating Google Chrome again by following the initial instructions. This should help ensure that you’re using the latest version of Chrome with potential bug fixes and improvements.
Install the latest version of Google Play Services
Updating Google Play Services is another important step to consider if you’re facing issues with Google Chrome crashing on your Android device, especially after updating Android System WebView. Here’s how you can update Google Play Services:
- Open your device’s “Settings.”
- Scroll down and tap on “Apps & notifications” or a similar option, depending on your device.
- Look for and select “See all apps” to display all the apps installed on your device.
- Scroll through the list to find “Google Play Services” and tap on it.
- On the Google Play Services page, scroll to the bottom and tap “App details.” This action will redirect you to the Google Play Store.
- In the Google Play Store, if an update is available for Google Play Services, you’ll see an “Update” button. Tap on it to initiate the update.
- Wait for the update to complete, and once it’s finished, relaunch Google Chrome to see if the issue has been resolved.
Erase Chrome’s cache data
Clearing Chrome’s cache data can be an effective solution if you’re encountering issues like freezing or crashing, particularly when cached data becomes excessive or corrupted. Here’s how to clear Google Chrome’s cache data on your mobile device:
- Launch the Google Chrome app on your Android device.
- Open the side menu by tapping the three-dot icon in the upper-right corner of the browser.
- Scroll down and select “History.”
- In the “History” section, tap on “Clear browsing data…”
- Set the “Time range” to “All time” to clear all cached data.
- Check the checkbox next to “Cached images and files.”
- Tap “Clear data” at the bottom of the screen to erase Chrome’s cached files.
- After clearing the cache, restart the Chrome app to see if it resolves the problem.
Clearing the cache helps ensure that Chrome starts with a fresh slate, eliminating potential issues related to outdated or corrupted cached data. This can often improve the browser’s performance and resolve freezing or crashing problems.
Reinstall the Chrome browser
If you’ve tried the previous solutions and Google Chrome continues to experience issues on your Android device, reinstalling the browser can often provide a fresh start and help resolve bugs and glitches. The good news is that you won’t lose any of your data, such as browsing history, passwords, and bookmarks, if you’ve enabled synchronization. Here’s how to reinstall Chrome on Android:
- Go to your device’s “Settings.”
- Scroll down and tap on “Apps & notifications” or a similar option, depending on your device.
- Find and select “See all apps” to access the list of installed apps.
- Locate “Chrome” in the list of apps and tap on it.
- In the upper-right corner of the Chrome app settings, tap the three-dot icon, and then select “Uninstall updates.”
- Now, open the Google Play Store.
- In the Play Store, use the search bar to find “Chrome.”
- If there’s an “Update” button, tap it to update Chrome to the latest version.
Reinstalling Chrome ensures that you have the most up-to-date and stable version of the browser. This can often resolve persistent issues and improve its performance on your Android device.
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Conclusion
In conclusion, if you’re encountering issues with Google Chrome crashing, freezing, or experiencing other problems on your Android device, there are several troubleshooting steps you can take to resolve the issue. These include restarting the app, managing open tabs and background apps, updating Chrome to the latest version, ensuring that Google Play Services is up to date, clearing Chrome’s cache data, and as a last resort, reinstalling the Chrome browser.
These steps are designed to address various common issues that can affect Chrome’s performance on Android devices. By following these solutions, you can often improve the stability and functionality of Chrome and enjoy a smoother browsing experience without the hassles of crashes or freezing.
